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Channel: asterCC, asterisk | predictive dialer | sales campaign | call center API | survey | broadcasting | hosted call centerFAQ
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asterisk channels

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astercc daemons are licensed by asterisk simultaneous channels, so how could we know the channel’s number of the asterisk server?

outbount: 1 call, 1 channel
callback: 1 call, 2 channels
queue: 1 call, 2 channels but if you select the ring strategy as “Ring All”, then u may get tons of channels when a call come in.

also when you goes to voicemail or login as dynamic agent, it will take one channel.


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